Refund policy

Return & Refund Policy
Thank you for shopping with L2 Leisure Luxury. Please review our policy regarding returns and refunds below.
All Sales Are Final
  • No returns or exchanges: We do not accept returns or exchanges for racket overgrips.
  • Hygiene and safety: Overgrips come into direct contact with skin and sweat, making them personal care items.
  • Product integrity: This policy ensures all customers receive brand-new, completely sanitary products.
Damaged or Incorrect Items
  • Defective products: We will replace items that arrive damaged or with defects.
  • Wrong items sent: We will fix shipping errors if you receive the wrong colour, model, or quantity.
  • Contact window: You must notify us within 5 days of delivery to report any issues.
  • Required proof: Please contact our support team with your order number and clear photos of the problem. 
Contact Us
  • Customer support: Email us at L2 online shop - Contact Us for any questions about your order.